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To Contact Us

We are always happy to help, no matter how small your query may be, so if you have a question please email us and one of our friendly and knowledgeable team will be happy to assist you. 

Email: shop@lcemstore.com


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Gift Wrapping Service

We can gift-wrap your purchase in our bespoke brown paper wrap & grey cotton tape for an additional £3. Just select the gift-wrap option before you complete your purchase.


Scent Samples

If you would like to sniff scents before buying, please email us and we will send you whichever scent strips you require to help you make your selection. ‎ 

Hand-made Products

Many of our products are made by hand in small quantities, which means that sometimes they sell out. This is part of what makes them special and if it takes a little time for the makers to create more for us, we hope you will agree that they are worth the wait.


Comments & Complaints

If you're not happy, we're not happy. So please get in touch so that we can sort things out for you.
We'd also love to hear from you about what we're doing right, so we can make sure we keep doing it!

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International Customers

If you live outside the UK and would like to purchase our wares, please email us your order and we will then confirm whether we can send these items by mail order for you (subject to International shipping regulations). Payment for International orders is taken by card over the phone.